Description

Are you a detail-oriented and analytical thinker with a passion for transforming complex datasets into actionable insights? KPA is seeking a talented Data Analyst to join our Revenue Operations team. In this crucial role, you will be instrumental in ensuring the accuracy, actionability, and alignment of our data across Sales, Marketing, and Product teams, directly contributing to data-driven decision-making that fuels KPA's growth.

This is an exceptional opportunity for someone who thrives on working with intricate datasets, possesses a knack for uncovering clear insights, and enjoys helping streamline vital data processes across our core revenue-generating teams.

Responsibilities

Data Management

• Meticulously collect, rigorously clean, and thoroughly validate data to maintain high-quality and exceptionally reliable datasets.
• Proactively coordinate and expertly oversee data integration efforts, collaborating closely with cross-functional teams to ensure seamless and efficient data flows across systems.
• Maintain and continuously enhance our databases to guarantee the ongoing consistency, accuracy, and overall integrity of stored data.
• Proactively identify, effectively troubleshoot, and swiftly resolve any data quality issues that may arise.
• Clearly and comprehensively document all data processes, underlying systems, and established workflows for internal reference and knowledge sharing.
• Develop and deliver engaging training resources in close collaboration with our Enablement team to enhance overall team proficiency with essential data tools and established processes.

Data and Business Analysis

• Expertly utilize Salesforce data for comprehensive analysis, insightful reporting, and proactive quality monitoring.
• Develop, maintain, and continuously enhance dynamic dashboards and compelling visualizations using advanced Excel functions (including pivot tables and macros), Tableau, Power BI, and Salesforce dashboards.
• Generate both regular and ad-hoc reports to effectively track critical business Key Performance Indicators (KPIs) and deliver actionable insights that drive strategic decisions.
• Collaborate closely with key business stakeholders to thoroughly understand their specific data needs and deliver tailored reporting solutions that meet their unique requirements.
• Effectively translate complex data findings into clear, concise, and actionable insights that are easily understandable for both technical and non-technical stakeholders across the organization.

Knowledge, Experience, Requirements

• Bachelor’s degree in Data Science, Business Analytics, Computer Science, Statistics, or a closely related field, OR 1–2 years of demonstrable experience in a data-focused role, preferably within a SaaS environment.
• Advanced proficiency in both SQL and Excel, including the effective use of macros and Power Query.
• Proven experience working with Salesforce data, including reporting functionalities and data extraction tools (e.g., Salesforce reports, Data Loader, CRM integrations).
• Hands-on experience building insightful reports and dynamic dashboards within Salesforce and utilizing data visualization tools such as Tableau and Power BI.
• Familiarity with essential data cleaning and transformation techniques.
• A solid understanding of key business metrics relevant to a SaaS environment (e.g., MRR, churn, LTV) is highly desirable.
• Demonstrated ability to effectively work with large datasets while maintaining exceptional attention to detail during data validation and reporting processes.

Success Criteria

• Strong analytical thinking and problem-solving skills, with a proven ability to identify patterns, trends, inconsistencies, and potential errors within complex data.
• Strong communication skills, with the ability to clearly and concisely explain complex data insights to stakeholders with varying levels of technical understanding.
• A genuine eagerness to learn new data tools and continuously grow your analytical skill set.
• Excellent organizational skills and the proven ability to effectively manage multiple tasks and priorities in a fast-paced environment.
• A collaborative and proactive approach, with the demonstrated ability to work effectively both independently and as a valuable member of a team.

Note: If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.